7 things you need to know when choosing an Auto Repair Shop
Our most important goal with every service we provide is earning your trust. We'll provide a free inspection, and then go over in as much detail as needed to make sure you understand what and why we're recommending repairs.
Don't Pay for Diagnosis
Most automotive repair questions can be answered in a timely manner while you wait. A professional should be able to tell you what is causing your symptoms and quote a firm price without having to charge you for diagnosis. Some shops require that every moment of a technician’s time be billed to the customer. Clutch and Brake Doctors offers free inspections while you wait. Clutch & Brake Doctors always provides a free initial consultation.
Is the shop equipped to perform the repair
We have all of the state of the art equipment needed to get you back on the road. From simple oil changes to complex electronic diagnosis, we've got you covered. We also subscribe to Identifix and Alldata so our information is always as current as it can be. We can identify the problem quickly, with information in the bay with the technician.
Insist on New, Original Equipment Quality parts
The parts in your car were designed to certain manufacturers standards. Do not compromise the performance of your vehicle by installing inferior parts. Any reputable shop will insist on using quality parts. Clutch & Brake Doctors uses parts that meet Original Equipment Manufacturers (OEM) standards when servicing your car. Clutch & Brake Doctors does not use remanufactured, or substandard parts when repairing your car.
Insist on Experience
Clutch & Brake Doctors employs ASE certified technicians. The technician that is repairing your vehicle is trained and experienced to perform the repairs properly and efficiently.
Free Rental car or Free Towing
We want your auto repair experience to be as painless as possible. On any repair over $350.00 we provide one free day's use of a rental car, or free towing for the first 10 miles. Click here for more details
If it ain't broke, we don't fix it
When we repair your car we are not just putting a band aid over your problem. We fix it right. We don't quote a loss leader price and then try to tack on more parts or labor. We never try to pressure you into buying something you don't need. If we notice something else we will point it out, that's all
Call around for an estimate
There is no reason that a shop should not be able to give you an initial diagnosis estimate over the phone. It is reasonable to expect to get an accurate telephone quote on what it might take to repair your car. Our initial diagnosis is free.
Most parts manufacturers have a very limited warranty, and it is usually limited to manufacturing defects The shop you choose should reflect the confidence that they have in the parts they install. Better shops will offer a warranty that exceeds the limited manufacturers warranty. Clutch & Brake Doctors has up to a lifetime warranty on the parts andup to a 5 year 50,000 mile warranty on the labor. How’s that for confidence! Click here for more details
Dear Clutch Doc's,
I recently had my 94' Saab serviced with a new disc, throw-out bearing and pressure plate, all of which were severely worn. After consulting with Erik from the Canyon road Beaverton, Oregon outlet, I felt reassured that he would provide a service that would, at the very least, meet my expectations. Well I was right! Erik did a superb job and, as a result, I shall do more business there and will highly recommend Clutch Doctors to all my friends. In fact, I was referred to by a friend and I was unsure at first but certainly am no longer.
Thank-You very much Clutch Doctor's.
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Trust the Doctors, if it aint broke we don’t fix it