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General Shop Q and A
Can you do the repair I need?

We are a full-service auto repair facility so are able to perform almost any repair or service you might need.

Do you work on my make of car?

The short answer is that we work on all domestic/European/Asian powered and hybrid vehicles. For a full listing of all of the makes and models we work on, visit our website.

What kinds of preventative maintenance services do you recommend to make my car last longer?

Having your oil changed regularly and your vehicle inspected by a qualified technician is one of the most important things you can do to increase the life of your car.

I have a new car. Can you perform my factory recommended maintenance?

Yes. We can perform all recommended factory maintenance schedules you need to keep your new car warranty intact.

Can you do factory recall work on my new vehicle?

No. All recall work has to be performed by the dealer.

How do I schedule an appointment?

Visit our website, and click the ‘Request Appointment’ button.

Does your shop do inspections?

We do digital vehicle inspections for all repairs and service, along with pre-purchase vehicle inspections.

Can you give me a price estimate?

We can provide an estimate after one of our certified technicians performs a digital inspection on your vehicle, simply request your appointment.

Are you open on weekends?

No, we are open Monday through Friday. To see a full list of hours, visit our website.

My car is making a funny noise, can you tell me what’s wrong with it?

Schedule an online appointment, or give us a call. Every car, truck, and SUV is a complex machine with various symptoms for many issues. We will likely need to see your vehicle before making a complete diagnosis.

Do you sell tires?

We don’t sell tires.

What does an oil change cost?

There are several factors when quoting a price for an oil change, (Number of cylinders, type of oil, vehicle manufacturer), give us a call so we can provide an accurate estimate.

What precautions are you taking for COVID-19?

We've taken extra steps to ensure your safety during the pandemic. We clean and disinfect all touchpoints (including your keys) and wear disposable gloves and masks while working inside your vehicle.

How often should I rotate my tires?

Most manufacturers recommend that your tires should be rotated every other oil change or every 6000-10,000 miles. Neglecting to rotate tires is a major cause of premature tire wear.

Is it really necessary to replace my timing belt at the recommended interval?

YES. The failure of a timing belt in many cars can result in major engine damage. The cost of repairing an engine with a broken timing belt is much greater than the cost of a timing belt replacement.

What does it mean if my “check engine” or “service engine soon” light comes on?

There are many sensors and computerized components that manage your vehicle’s engine performance and emissions. When one of these fails, the “check engine” light is illuminated. Although your car may seem to run fine, it is important to have the issue addressed to prevent long-term problems.

What should I do if my car starts to overheat?

This is a very serious problem – if your car overheats for too long, you can damage your engine. As soon as possible, find a safe place to pull off the road and shut the engine off! Do not attempt to check the fluid level in the radiator; the hot fluid can cause severe burns. The best thing to do is have your car towed to the nearest, trusted auto repair facility.

When should I get my oil changed?

You should get your oil changed every 3000 miles or as recommended in your vehicle’s owner’s manual.

Why is engine oil milky brown?

Milky brown engine oil is an indication of coolant in the oil. This can be caused by a blown head gasket (or another gasket), a failed transmission cooler, or cracked casings. This condition is very serious and needs to be checked by a professional technician immediately.

How do I make sure my car battery has a good electrical connection?

Battery cables and terminals should be cleaned and inspected periodically to make sure they provide a good electrical connection.

Should I consider using synthetic motor oil in my vehicle?

Synthetic motor oils can be a good choice for high output, turbocharged or supercharged engines. Or for vehicles that are used for towing (especially during hot weather), and vehicles that operate in extremely cold or hot climates. Although more expensive than mineral-based oils, synthetic motor oils can improve fuel economy and provide longer intervals between changes.

When should I replace my car’s fuel filter?

To help ensure dependable, trouble-free performance, replace your car’s fuel filter approximately every 30,000 miles or as recommended in your vehicle’s owner’s manual.

When should I change my spark plugs?

For maximum fuel economy and peak engine performance, most manufacturers recommend your spark plugs should be replaced every 30 months or 30,000 miles, unless your vehicle is equipped with 100,000-mile platinum-tipped spark plugs.

I need to replace a burned out fuse, what should I do?

Always replace burned-out fuses with ones of the same amperage (printed on the fuse) and note that if a fuse continues to “blow,” you should have the circuit checked professionally by one of our technicians for defects.

How often should I replace my air filter?

To keep your engine free of debris, dust, and dirt, we recommend getting your air filters replaced every 15,000 to 30,000 miles or as recommended in your vehicle’s owner’s manual.

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We are a Digital Shop

Our technicians use the latest technology to not only tell you if there are any issues with your vehicle, but show you. If we uncover an issue the photo will be e-mailed to you for your records. At the end of every visit you will receive a detailed report regarding the general health of your vehicle. Our #1 goal is to keep you safe on the road.

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